If changes increase the price or materially decrease the level of Support Services purchased, 30 days’ email notice will be provided.

Microsoft reserves the right at any time in its sole discretion to change the Support Services and this Service Agreement. These Service Agreement terms control in the event of conflict. The Service Agreement and TOU, if applicable, constitute the entire agreement between you and Microsoft with respect to the Support Services. Terms of Use, Privacy Statement, etc., collectively referred to as “TOU”) and any other policies on that website. Your use of the Support Services, if provided on or in connection with a Microsoft website, is also subject to that website’s terms (e.g. This Service Agreement does not apply to any professional services (i.e., support or consulting) offered or provided to enterprise customers (e.g., subject to a Microsoft Business and Services Agreement, or other Microsoft enterprise products or services agreement).īy purchasing or using the Support Services, you accept this Service Agreement. This service agreement (“ Service Agreement”) applies to Support Services (defined below) and is entered into by and between the customer using the Support Services (“ you” or “ your”) and Microsoft (“ we,” “ us” or “ our”) ( you and us, each, a “ Party” and, collectively, the “ Parties”). You should read and print this service agreement for your records.

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